Shipping policy
We strive to make your shopping experience as seamless and luxurious as the garments themselves. All orders are carefully inspected and beautifully packaged to ensure they arrive in flawless condition.
Order Processing & Domestic Shipping
- We proudly offer Complimentary Standard Shipping on all orders within the United States.
- In-stock items are typically processed and dispatched within 1 business days from our New Jersey facility.
- Standard domestic delivery usually takes 3-5 business days, depending on your exact location.
- If you need your order sooner, expedited shipping options are available at checkout for an additional fee.
At-Home Try-On Shipping
Our Try-On service is designed to bring the fitting room directly to your door, with a few specific guidelines:
- Eligibility: The At-Home Try-On service is currently available for continental US destinations only. We cannot extend this service to Alaska, Hawaii, or international addresses at this time.
- Fitting Window Timeline: Your 5-day fitting window officially begins on the day the shipping carrier marks your package as "Delivered."
- Package Contents: Your order will arrive in our signature branded box and will include your selected garments, along with a pre-printed, pre-paid return shipping label for your convenience.
International Shipping
- We ship worldwide. International shipping rates and estimated delivery times are calculated automatically at checkout based on the destination country.
- Please note that international customers are responsible for any applicable customs duties, taxes, or import fees levied by their local authorities upon arrival.
Order Tracking & Support
- Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.
- You can use this tracking link to monitor your package's journey until it safely reaches your door.
Need Assistance?
If you have any questions about your shipping status, need to update your delivery address, or require special delivery arrangements, please contact our Customer Care
